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Safety Center

Your Safety Matters

At FitAccess, we're committed to providing a safe, inclusive, and welcoming environment for all members. Learn about our safety guidelines, community standards, and how to report concerns.

Safety Guidelines

Personal Safety

Always warm up before exercising and cool down afterward
Use proper form and technique when using equipment
Stay hydrated throughout your workout
Listen to your body and rest when needed
Inform gym staff if you have any medical conditions
Use a spotter for heavy lifting exercises

Community Guidelines

Treat all members and staff with respect and courtesy
Maintain appropriate language and behavior
Respect personal space and boundaries
No harassment, discrimination, or bullying
Help maintain a positive and inclusive environment
Report inappropriate behavior to staff immediately

Health & Hygiene

Wipe down equipment after use
Use towels on benches and equipment
Wash hands frequently, especially before and after workouts
Stay home if you feel unwell
Wear clean workout attire and proper footwear
Follow any health protocols established by individual gyms

Emergency Procedures

Medical Emergency

  1. 1Call emergency services (911 or local emergency number)
  2. 2Notify gym staff immediately
  3. 3Provide first aid if qualified
  4. 4Clear the area for medical professionals
  5. 5Contact emergency contacts if possible

Equipment Malfunction

  1. 1Stop using the equipment immediately
  2. 2Alert other members to avoid the area
  3. 3Report to gym staff right away
  4. 4Do not attempt to repair equipment yourself
  5. 5Use alternative equipment if available

Suspicious Activity

  1. 1Trust your instincts if something feels wrong
  2. 2Report to gym staff or security
  3. 3Do not confront suspicious individuals
  4. 4Contact local authorities if necessary
  5. 5Ensure your personal belongings are secure

Prohibited Items

For the safety and comfort of all members, the following items are not permitted in our partner gyms:

Glass containers or bottles
Outside food and beverages (except water)
Weapons of any kind
Illegal substances
Professional cameras or recording equipment
Personal training equipment (unless approved)
Excessive amounts of chalk or powder
Bare feet (proper footwear required)

Privacy & Data Safety

Your Privacy is Protected

  • • All personal data is encrypted and secure
  • • We never share your information without consent
  • • You control what data is collected and used
  • • Regular security audits and updates

Safe Digital Experience

  • • App uses secure authentication protocols
  • • Payment information is never stored locally
  • • Real-time monitoring for suspicious activity
  • • Regular software updates for security

Report Safety Concerns

Your safety is our priority. If you experience or witness any safety issues, please report them immediately.

Emergency Hotline

For immediate safety concerns

+234 803 613 5712

24/7

Safety Report

Report non-emergency safety issues

safety@fitaccess.org

Response within 24h

Gym Staff

Speak directly with on-site staff

Available at each location

During operating hours

Remember: In case of immediate danger or medical emergency, call local emergency services (911) first, then notify gym staff.